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So, you don't have the problem on other devices connected to the same internet connection as your laptop, just on that machine?
If that's the case, then it might be a piece of software and/or the OS that's blocking connections to the servers.
As for your trace failing, that error sounds like you're inputting the command wrong. Might need to do some googling for the exact syntax if you want to check the connection via the ping or tracert command.