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04:51, 17th May 2024 (GMT+0)

Disappearing Post Box.

Posted by Enchanted_breeze
Enchanted_breeze
member, 123 posts
He who laughs last didn't
understand the joke.
Wed 26 Oct 2011
at 11:56
  • msg #1

Disappearing Post Box

I'm having some real issues posting Posts and PM's. It started a couple of days ago, i think around the time the new updates were made though I have no idea if it is connected at all. It's really hard to explain so I just hope that somebody is experiencing the same thing and can understand what I am talking about.

When I go to make a post or write a PM, about 90% of the time, when I move my mouse, the posting box will vanish. The background of the page remains but the box disappears. Sometimes it is when I move my mouse to click on the post button, sometimes it is as soon as I open the page to write something. I am anticipating struggling with posting this. I have dealt with the issue so far by pressing CTRL and using the scroll wheel on my mouse to re-size the page which often brings the box back but that is no solution to the problem. I have no idea what is causing this but it is highly frustrating. I would love some help figuering out what is going on and how to fix it.
PaulK
member, 185 posts
Wed 26 Oct 2011
at 12:00
  • msg #2

Re: Disappearing Post Box

I have heard of this, but not seen it myself.  I'd suggest trying a different browser (Safari works for me so a WebKit based browser like Chrome might be the best bet).
Apoplexies
member, 18 posts
Excellence is a habit
We are what we do
Wed 26 Oct 2011
at 12:25
  • msg #3

Re: Disappearing Post Box

I've had a similar problem, but the mouse isn't involved, sometimes it's links that don't immediately appear, or form boxes not being there.  I do know that usually when it happens there is a high volume of traffic on this site, so that might have something to do with it.  I however, have experienced these problems off and on since I got here, I just assumed it was a problem do to volume.  This however might not actually be the case.
Enchanted_breeze
member, 124 posts
He who laughs last didn't
understand the joke.
Wed 26 Oct 2011
at 12:57
  • msg #4

Re: Disappearing Post Box

I really don't want to have to switch Browser if I don't have and the problem is only very recent. I have never had any issues similar to this before and I've been on this site for several years now.
Jarodemo
member, 43 posts
I didn't do it...
...it wasn't my fault!
Wed 26 Oct 2011
at 13:54
  • msg #5

Re: Disappearing Post Box

I'm having the same problem (using Explorer). Trying to post in an IC thread and when mouse goes over Post Message button the message goes blank and wont work. However, it is fine in PMs or OOC chat. Weird?
thefusilier
member, 7 posts
Wed 26 Oct 2011
at 14:03
  • msg #6

Re: Disappearing Post Box

Same problem here for myself and some of my players. Has this been confirmed as a browser issue? Is there another solution or anything?
Robin
member, 619 posts
The old grey wyrm
Wed 26 Oct 2011
at 14:17
  • msg #7

Re: Disappearing Post Box

I've been having the same problem tonight trying to post a reply in a private thread in the game I run here but it is not happening here with this message in this forum. Everything on the message compose screen that is a link or button acts the same way - the compose button on the right, portraits beside messages, everything (except those on the top or bottom bars of the RPoL screen). If I pass over one of them with the mouse cursor it immediately makes the posting box disappear off the bottom of the screen (I could still see the top line of text I had written but nothing else, including the name and subject line that should be above that first line of text). Anything that forced the window to resize would bring back the post box and its contents but I still couldn't post that message.

I've never seen this problem before and I've been using RPoL for years.

Edited to add:

.... and now after posting this message I went back to try again to post a reply in that same private thread and it all worked fine. Intermittent bug?
This message was last edited by the user at 14:22, Wed 26 Oct 2011.
Apoplexies
member, 19 posts
Excellence is a habit
We are what we do
Wed 26 Oct 2011
at 14:24
  • msg #8

Re: Disappearing Post Box

An An equally good question is, does everyone use the same brouser?

I mean does  everyone having this problem use  IE?
TheRiddler
member, 687 posts
Hertfordshire, UK
Wed 26 Oct 2011
at 14:33
  • msg #9

Re: Disappearing Post Box

I use both IE and Chrome, (and sometimes Firefox), and don't have this issue.
cruinne
moderator, 5822 posts
Eight, eight -- I forget
what eight was for ...
Wed 26 Oct 2011
at 14:44

Re: Disappearing Post Box

Please also note your browser and version since, especially in the case of Internet Explorer, the versions can behave in vastly different ways.


So, all that said, I use IE9 on RPoL, and haven't had any such problems.
TheRiddler
member, 689 posts
Hertfordshire, UK
Wed 26 Oct 2011
at 14:46
  • msg #11

Re: Disappearing Post Box

I'm on IE8
thefusilier
member, 8 posts
Wed 26 Oct 2011
at 14:47
  • msg #12

Re: Disappearing Post Box

Firefox at home - no problems.
IE at work - problems.
cruinne
moderator, 5824 posts
Eight, eight -- I forget
what eight was for ...
Wed 26 Oct 2011
at 14:49

Re: Disappearing Post Box

In reply to thefusilier (msg #12):

What version of IE?
Robin
member, 620 posts
The old grey wyrm
Wed 26 Oct 2011
at 14:52
  • msg #14

Re: Disappearing Post Box

I'm using IE8.
Enchanted_breeze
member, 125 posts
He who laughs last didn't
understand the joke.
Wed 26 Oct 2011
at 14:52
  • msg #15

Re: Disappearing Post Box

I'm so glad other people are having the same issue. Knowing it's not just me is good. I use Internet Exploer version 8.
Apoplexies
member, 20 posts
Excellence is a habit
We are what we do
Wed 26 Oct 2011
at 15:01
  • msg #16

Re: Disappearing Post Box

I think mine is eight as well, but not sure.  I wonder if that's the problem then.
TheRiddler
member, 692 posts
Hertfordshire, UK
Wed 26 Oct 2011
at 15:07
  • msg #17

Re: Disappearing Post Box

Doubt it - I'm on IE8 and it's fine, sorry :-(
cruinne
moderator, 5828 posts
Eight, eight -- I forget
what eight was for ...
Wed 26 Oct 2011
at 15:37

Re: Disappearing Post Box

To potentially help I'll tally here and note browser in a mod coment below. If I put you in the wrong category, please let me know!
Yes: Post Box Display Problem     No: No Post Box Problem
Enchanted_breeze  (?)             cruinne (IE9)
Apoplexies (IE8)                  TheRiddler (IE8)
Jarodemo (IE8)                    Wine Guy (IE 9)
thefusilier (IE7)
Robin (IE8)
Heath (IE8)
Wine Guy (IE7)
cptcthulhu (IE8)
Rathorne (IE7)
Brygun (IE8)
This message was last edited by the user at 01:31, Thu 27 Oct 2011.
Robin
member, 622 posts
The old grey wyrm
Wed 26 Oct 2011
at 16:05
  • msg #19

Re: Disappearing Post Box

It does seem to be just an intermittent problem. I have posted in several games this evening and all have been fine apart from the one I mentioned above until just now, in the main thread of another game something like it happened again, only this time the post box just slipped about a third of the way down the screen. The post message button still worked this time, though, so it was a different variant on the problem.
thefusilier
member, 9 posts
Wed 26 Oct 2011
at 16:08
  • msg #20

Re: Disappearing Post Box

If it matters, you can also add me in for "No posting problems" when I use Firefox at home.
This message was last edited by the user at 16:08, Wed 26 Oct 2011.
jase
admin, 2685 posts
Cogito, ergo procuro.
Carpe stultus!
Wed 26 Oct 2011
at 16:43

Re: Disappearing Post Box

Hmm, bit of a loss to explain this one.  I've gone over the changes and there's nothing I can see that would cause this.  I've also gone over the site's HTML output and it's fine - there was a tiny error I just fixed but IE is normally fine at adjusting for that (was missing a closing "td", for those who are curious and know what that means!).

It seems to be IE8, but there's 7 thrown in the mix.

A few questions for those with problems:
  1. Is the zoom set to 100%?
  2. Is the text size set to medium?
  3. Is it only private messages?
  4. Is it only replies?
  5. Does it happen when you move the mouse?
  6. Does it happen when you move over a button?
  7. Does it happen when you move over a hyperlink?

Thanks guys 'n' gals, looking forward to figuring this one out!
This message was last edited by admin at 16:43, Wed 26 Oct 2011.
thefusilier
member, 10 posts
Wed 26 Oct 2011
at 17:38
  • msg #22

Re: Disappearing Post Box

In reply to jase (msg #21):

It happens only in some threads. For example, I have an 'in character' thread in which it happens, and an 'out of character' thread which is fine. PM's seem to be a problem too - but unless I am mistaken, only some of the time.

The text and zoom are 100% I believe.

It happens when the mouse pointer moves over the "Post Message" box. When that happens the screen immediately switches to the background screen (without even pressing the button).
This message was last edited by the user at 17:38, Wed 26 Oct 2011.
thefusilier
member, 11 posts
Wed 26 Oct 2011
at 17:46
  • msg #23

Re: Disappearing Post Box

Correction, it happens when the mouse pointer moves over ANYTHING below the actual text box (preview post and the text options).
jase
admin, 2687 posts
Cogito, ergo procuro.
Carpe stultus!
Wed 26 Oct 2011
at 17:47

Re: Disappearing Post Box

When you hover over sounds a tag suspicious.  I've removed some colouring of input boxes that is done via javascript when you (oddly enough) hover over.  I've checked and nothing changed with it from the previous version, but it's one less thing to worry about.

Press Control-R to get the new javascript include and let me know.

If it still happens can we please confirm what settings users have (unfortunately I need hard data, not best guesses).


thefusilier - Interesting you say it only happens when you hover over the post message box, I'm sure others have said it can happen on any link, or even when they load the page.

If you've got a thread it does happen with, and another it doesn't, please rMail me the details.
thefusilier
member, 12 posts
Wed 26 Oct 2011
at 19:05
  • msg #25

Re: Disappearing Post Box

jase:
thefusilier - Interesting you say it only happens when you hover over the post message box, I'm sure others have said it can happen on any link, or even when they load the page.


Correction, it happens when the mouse pointer moves over ANYTHING below the actual text box ('preview' and the text options such as bold and italics).

I'm at home now and it works totally fine with Firefox. Only when I used IE is there a problem. I believe the others in my game with the same problem are also using IE.
This message was last edited by the user at 19:06, Wed 26 Oct 2011.
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